Shipping policy

Thank you for shopping with us. Below is important information regarding our shipping process.

Order Processing

Normal store orders are processed with in 1-3 business days (excluding weekends and holidays).

For Business and Wholesale orders,  lead time can take 5 to 6 weeks for soaps. Please contact us for more information.

Once  your order is processed, you will receive a confirmation email with tracking information when available.

Shipping Time

Estimated delivery time is 7 - 15 business days depending on your location.

Shipping times may vary due to carrier delays, customs processing or high demand periods.

Shipping Rates

 Shipping fee ( if applicable ) are calculated at checks out.

Promotional free shipping offers will be clearly displayed.

Tracking

Tracking details will be sent via email once your order ships.

Please allow 24 -72 hours for tracking updates to appear.

Address  Accuracy

Please ensure your shipping address is complete and accurate.  We are not responsible  for delays or lost package due to incorrect or incomplete address provided at checkout.

Delays

While we do our best to deliver on time, unexpected delays may occur that are beyond our control. we appreciate your patience and understanding,

Questions

If you have  any questions  regarding shipping ,please contact us at habonnaturalle@gmail.com,